Anatomy of a Communications Emergency

 

Training tip for 5-3-06

 

In the earliest phases of many disasters, there is usually no immediate need for emcomm services, although widespread or intense disasters, such as earthquakes and tornados are obvious exceptions. Sometimes you’ll get advance warning, if it’s a weather-related emergency, for example. The local National Weather Service Skywarn net on 146.76 MHz in Columbus is the place to tune when severe weather threatens, and we can form our own weather net on 146.88 when necessary. Listening there can prompt you to be ready to deploy if it looks like your emcomm services will be needed. Once a served agency puts out a call, you and other volunteers will swing into action. Locations will be decided upon by the served agency and the ARES EC and Assistant EC’s.

 

Rapid Response Teams – those hams with VHF gear and a small but ready go-kit, might be deployed to provide a quick but minimal response, and be on the air, ready to pass traffic almost immediately. They would be backed up by a more robust effort by hams with more gear and provisions a few hours later. A resource net or logistics net might be established on another frequency to handle incoming emcomm volunteers and direct them where they’re most needed.

 

Once operations begin, chaos and confusion might reign for a while. The volume of messages may grow quickly as emergency officials and the public begin to realize the extent of the disaster. You’ll have more than emcomm to think about. ARES will need to provide for replacement operators when fatigue sets in. Food, water, sleeping facilities, batteries, fuel for generators, and replacement gear for whatever fails will need to be arranged. The logistics challenge may escalate quickly. ARES and served agencies will need to provide for the needs of the ham volunteers.

 

Emcomm assignments might include staffing one or more shelters, shadowing emergency officials to act as their communications link, gathering weather information, passing damage reports, passing messages regarding logistical and resource needs of served agencies, and handling health and welfare inquiries, both incoming and outgoing. In a widespread and serious disaster, after emergency and priority traffic is passed, only outgoing health and welfare messages, from those in the disaster zone to loved ones outside, will be allowed. Later, when that is taken care of, incoming health and welfare inquiries from loved one outside the disaster zone to those inside, can be accommodated. The reason for this order is that in the chaos of a disaster zone, it’s much more difficult to contact or find the message recipients than it is to find their loved ones outside the disaster zone.

 

You, as an emcomm volunteer, need to remain flexible. Nets will be established and shut down as needs change. Your assignments will vary from hour to hour and minute to minute. The old expression “painting a moving train” describes this activity quite well. Stress levels will be high, but you need to stay cool. As the emergency gets under control and normal communications methods are gradually restored to handle the traffic, the net activity diminishes and the nets are finally deactivated.

 

You can bet that the disaster services agencies will conduct extensive reviews and analysis of what they did right and wrong in order to be better prepared in the future. ARES, likewise, will review and analyze the effectiveness of the emcomm activity. This task should be done soon after the disaster, while it is still fresh in everyone’s mind. Constructive critique of the events can greatly improve ARES’s effectiveness next time the “big one hits.”